Frequently Asked Questions

Please feel free to contact us if you have additional questions.


Our Veilad products are shipped from our warehouse in Prescott Valley.

We typically use USPS and UPS to ship our products. For international shipment or bulk order, DHL is the preferred shipping carrier. Yes, we provide valid tracking number for all orders.

Yes, we offer discounts for special orders. Please call or email us for a personalized discount code.

Yes, our company Binary Solutions LLC is legally registered in the U.S.

Yes, we can supply retailers. We have obtained General Liability and Product Liability Insurance. Please call or email us for detailed coverage or proof of insurance.

Yes, they are safe to use if proper safety procedures are followed. UV light cannot be used on humans, pets and live plants. As long as you avoid shining UV lights on living things, or looking into the UV light bulbs directly for a long period of time, the UV sanitizing wands are safe to use.

Our products are tested by 3rd party labs and are FCC, CE certified.

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